Refund Policy

1. Pro subscription

Pro plan payments are non-refundable, including for partially used billing months. You can cancel anytime by turning off auto-renewal on your billing page. You keep Pro until the end of the month you’ve already paid for, and you won’t be charged again.

2. Credit top-ups

Credit packs are one-time purchases and are non-refundable, whether or not the credits have been used.

3. Exceptions

• Billing mistakes, such as a duplicate charge or a charge after you cancelled, will be refunded in full.
• Nothing in this policy limits rights you have under the consumer protection laws of your country.
• Paddle may also issue a refund under its own refund policy.

4. How to request a refund

Email support@liquify-ai.com with the email address on your Liquify account and the order number from your Paddle receipt. You can also contact Paddle directly at paddle.net. Approved refunds go back to the original payment method.